Politica sulla riservatezza

Informativa sulla privacy di Snowfeet

Snowfeet si impegna a proteggere la tua privacy e a rispettare le leggi sulla protezione dei dati e sulla privacy applicabili. Questa Informativa sulla privacy ("Informativa") è progettata per aiutarti a capire che tipo di informazioni raccogliamo in relazione ai nostri prodotti e servizi e come elaboriamo e utilizziamo tali informazioni. Nella presente Informativa, il termine "dati personali" indica le informazioni relative a un individuo identificato o identificabile (ovvero una persona fisica).

“Snowfeet” si riferisce a Snowfeet s.r.o. (indicato anche come "noi", "ci" o "nostro"). Riconosci e accetti che i tuoi dati personali raccolti possano essere utilizzati in conformità con questa Politica da e per Snowfeet, che sarà considerato il responsabile del trattamento dei dati in relazione a tali dati.

Questa politica si applica ai dati personali raccolti in relazione a prodotti e servizi offerti da Snowfeet o da altre interazioni con noi in cui viene fatto un collegamento o altro riferimento appropriato di incorporazione a questa politica, ad esempio, in relazione ai nostri prodotti, siti Web, applicazioni e altri tipi di servizi offerti da Snowfeet tipicamente in forma elettronica, così come altri servizi come assistenza clienti e servizi di garanzia, eventi per i clienti o promozioni e campagne.

In genere forniamo ulteriori termini relativi alla privacy in relazione a un particolare prodotto o servizio Snowfeet. Tali termini specifici del prodotto o del servizio prevalgono sulla presente Politica nella misura di qualsiasi conflitto.

Laddove sia richiesto il consenso dell'utente al trattamento dei dati personali descritto nella presente Informativa ai sensi della legge applicabile, tale consenso sarà ottenuto mediante un meccanismo appropriato come spuntare una casella che esprime il proprio consenso, scegliere le impostazioni tecniche per un servizio o un sito Web o altro dichiarazione o condotta che indichi chiaramente la tua accettazione al trattamento, a seconda del prodotto, sito web, servizio o applicazione che stai utilizzando.


DATI RACCOLTI
Raccogliamo i tuoi dati personali in genere quando acquisti i nostri prodotti o servizi, utilizzi o ti registri per i nostri servizi, partecipi a una promozione delle vendite o a una campagna o interagisci in altro modo con noi. Di seguito sono riportati esempi delle categorie di dati che raccogliamo su di te.

Informazioni tecniche
Nella maggior parte dei casi, puoi visitare il nostro sito Web o utilizzare i nostri prodotti o servizi senza doverti identificare. Tuttavia, alcune informazioni tecniche vengono normalmente raccolte come parte standard del tuo utilizzo dei nostri servizi. Tali informazioni includono, ad esempio, il tuo indirizzo IP, i tempi di accesso, il sito web da cui ti sei collegato, le pagine che visiti, i link che usi, i banner pubblicitari e altri contenuti che hai visualizzato, informazioni sui tuoi dispositivi e altre informazioni tecniche fornite dal tuo browser noi con o come potrebbero essere altrimenti raccolti in relazione a determinati prodotti e servizi. Quando utilizzi i nostri servizi o interagisci in altro modo con noi tramite reti di telecomunicazioni, alcune informazioni aggiuntive, come il tuo numero di abbonamento mobile, possono essere trasmesse a noi dall'operatore di telecomunicazioni come parte standard di tale comunicazione. Si prega di consultare anche la sezione "Utilizzo di cookie e web beacon" di seguito.

Informazioni che ci fornisci
Quando ti registri ai nostri servizi, effettui un acquisto, partecipi a una promozione di vendita o interagisci in altro modo con noi, potremmo chiederti di fornirci alcune informazioni come il tuo nome, indirizzo e-mail e indirizzo, nonché nomi utente, password e altre credenziali simili utilizzate per autenticare gli utenti e convalidare le loro azioni o che potrebbero essere necessarie per fornirti i prodotti e i servizi che hai richiesto o per comunicare con te, così come le informazioni caricate da te come posizione, informazioni sul percorso , immagini ecc. Potremmo raccogliere dati sulla formazione e informazioni demografiche, ad esempio età, sesso, codice postale e preferenze linguistiche.

Potremmo anche raccogliere altre informazioni da te fornite, come il tuo consenso, preferenze e feedback, informazioni relative ai tuoi dispositivi e altre informazioni simili che ci fornisci. Tieni presente che alcune informazioni non identificabili raccolte da te possono diventare identificabili personalmente quando ci fornisci i tuoi dati personali. Alcuni dei nostri servizi potrebbero consentirti di inviare informazioni su altre persone, ad esempio, se effettui un ordine per un prodotto che desideri che inviamo direttamente a un altro destinatario.

Le tue transazioni con noi
Raccogliamo o richiediamo informazioni relative al tuo acquisto o utilizzo dei nostri prodotti o servizi, nonché alle tue altre interazioni con noi. Tali informazioni possono includere, ad esempio, i dettagli delle domande o delle richieste effettuate, i prodotti e i servizi forniti (compresi i dettagli sulla consegna), i dettagli sugli acquisti (compresi i pagamenti effettuati, i dettagli della carta di credito, l'indirizzo di fatturazione, i controlli del credito e altre informazioni finanziarie simili ), dettagli degli accordi tra te e Snowfeet, record di contatti e comunicazioni, informazioni e dettagli relativi al contenuto che ci hai fornito e altre informazioni transazionali. Noi may, in accordance with applicable law, record your communication with our customer care or with other similar contact points.


Location data
Certain services may involve the use of your location data. Use of your location data is, however, subject to your prior consent for each service.

Data obtained from third parties
In addition to the personal data we obtain from you, we may obtain, in accordance with applicable laws, certain personal data from list rental companies and other publicly available sources. This may include personal data such as credit information and address information updates.


THE PURPOSE OF PROCESSING

Snowfeet processes your personal data for the purposes described in this Policy and/or any additional service-specific privacy information. Please note that one or more purposes may apply simultaneously.

Provision of products and services
We may process and use your personal data to provide you with the product or service you have requested, fulfil your other requests such as customer service, process your order or as otherwise may be necessary to perform or enforce the contract between you and Snowfeet. We may also process and use your personal data to ensure the functionality and security of our products and services, to identify you, and to prevent and detect fraud and other misuses.

Development of products and services
We may process and use your personal data to develop our products and/or services. However, for the most part, we only use aggregate and statistical information in the development of our products and services, and not data directly identifiable to you. We may also process and use your personal data to personalize our offerings and to provide you with services more relevant to you, for example, to make recommendations and display customized content and advertising. We may combine personal data collected in connection with your use of a particular Snowfeet product and/or service with other personal data we may hold about you, except where such personal data was collected for a different purpose.

Communicating with you and marketing
We may process and use your personal data to communicate with you, for example, to provide information relating to our products and/or services you are using or to contact you for customer satisfaction queries. We may process and use your personal data for marketing. Marketing purposes may include using your personal data for personalized marketing or research purposes in accordance with applicable laws, for example, to conduct market research and to communicate our products, services or promotions to you via our own or third parties’ electronic or other services.

Profiling/personalization
We may process and use your personal data for profiling/personalization for such purposes as targeted direct marketing and improvement of our products or services. We may also create aggregate and statistical information based on your personal data. Profiling/personalization includes automated processing of your personal data for evaluating, analyzing or predicting your personal preferences or interests in order to, for example, send you marketing messages concerning products or services best suitable for you.


TRANSFERS OF YOUR PERSONAL DATA

We may disclose your personal data to third parties solely as stated below in this Policy, or as obligated by mandatory law.

Opting out of e-mail marketing
You may opt out of brand marketing e-mails by following the guidance in those e-mails (typically provided via the “unsubscribe” link). If you opt-out, we may still send you non-marketing e-mails, such as service notifications or other information or if you are a business customer, we may send business relation information.

Service providers and other authorized third parties
We may transfer your personal data to authorized third parties who process personal data on behalf of Snowfeet for the purposes described in this Policy, such as e.g., technical, logistics, e-commerce, marketing and other service providers. Such parties are not permitted to use your personal data for any other purposes than for what your personal data was collected, and we require them to act consistently with applicable laws and this Policy as well as to use appropriate security measures to protect your personal data.

International transfers
Our products and services may be provided using resources and servers located in various countries around the world. Therefore your personal data may be transferred outside the country where you use our services. In such cases, we take steps to ensure that adequate protection for your personal data is provided as required by applicable laws. For international transfers of your personal data, we generally rely on agreements that are based on the Standard Contractual Clauses (“SCCs”) of the European Commission. You may find the SCCs here.

Other disclosures
We may disclose and otherwise process your personal data in accordance with applicable laws to defend Snowfeet’s legitimate interests, for example, in civil or criminal legal proceedings.

Mergers and Acquisitions
If we decide to sell, buy, merge or otherwise reorganize our businesses in certain countries, this may involve us disclosing personal data to prospective or actual purchasers and their advisers, or receiving personal data from sellers and their advisers, for the purposes of such transactions.


DATA CONCERNING MINORS

Snowfeet does not seek to collect any information from or engage in any transactions with persons under the legal age in their respective countries. Our databases may nevertheless contain personal data of children due to the fact that it is not always possible to determine precisely the age of the user. We reserve the right to block the service from any person who is or whom we reasonably suspect of being a minor.


Snowfeet's policy is to request that minors do not make purchases or engage in other legal acts on our products and services without the consent of a parent or legal guardian unless otherwise permitted by applicable law. If you are a minor but have your legal guardian’s consent, you must be able to prove that such consent exists upon request.


DATA QUALITY AND RETENTION

We take reasonable steps to keep the personal data we possess accurate and up-to-date and to delete out-of-date or otherwise incorrect or unnecessary personal data.


We store your personal data only for a period necessary for the purpose in question or as long as required by applicable laws.


DATA SECURITY

Snowfeet implements appropriate technical and organizational security measures to prevent and minimize risks associated with providing and processing personal data.


Such security measures include, where appropriate, the use of firewalls, secure server facilities, encryption, implementing proper access rights management systems and processes, careful selection of processors, sufficient training of Snowfeet’s personnel involved in the processing, and other necessary measures to provide appropriate protection for your personal data against unauthorized use or disclosure. Where appropriate, we may also take backup copies and use other such means to prevent accidental damage or destruction of your personal data. If a particular part of a Snowfeet website supports online transactions, we will use an industry standard security measure, such as the one available through the “Secure Sockets Layer” (“SSL”), to protect the confidentiality and security of online transactions.


USE OF COOKIES AND WEB BEACONS

From time to time when you visit a Snowfeet website, information may be placed on your computer to allow us to recognize your computer in the form of a text file known as a “cookie”. Our use of cookies is intended to provide benefits to you, such as eliminating the need for you to enter your password frequently during a session or the need to re-enter items you place in a shopping cart if you do not finish a transaction in a single visit. Cookies are also used for website traffic analysis and profiling.


Some of the Snowfeet websites may also use other kinds of local storage technologies, such as Local Shared Objects (also referred to as “Flash cookies”) and HTML5 local storage. These technologies are similar to the cookies discussed above in that they are stored on your device and can be used to store certain information about your activities and preferences. However, these technologies may use different parts of your device from standard cookies, so you might not be able to control them using standard browser tools and settings. You may prevent Flash cookies from being stored by following the instructions provided by Adobe at http://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html.


Snowfeet may use so-called web beacons (or “pixel tags”) in connection with some websites. However, we do not use them to identify individual users personally. Web beacons are typically graphic images that are placed on a website and they are used to count visitors to a website and/or to access certain cookies. This information is used to improve our services. Web beacons do not typically collect any other information than what your browser provides us with as a standard part of any internet communication. If you turn off cookies, the web beacon will no longer be able to track your specific activity. The web beacon may, however, continue to collect information about visits from your IP address, but such information will no longer be personally identifiable.


You acknowledge and agree to the storage of cookies, other local storage technologies, beacons and other information on your devices and to the access of such cookies, local storage technologies, beacons and information by us and by the third parties mentioned above.


YOUR RIGHTS

You have the right to request information and access to the personal data we have collected from and of you. You also have the right to request that we replenish, rectify, anonymize or delete any incomplete, incorrect, unnecessary or outdated personal data we hold on you. However, we cannot delete such personal data that is necessary for compliance with binding legal obligations or if the personal data must be retained according to applicable laws. You have the right to request and receive the personal data we have collected on you in a commonly used and machine-readable form. In case you consider your personal data collected by us to be inaccurate, you do not wish your personal data to be deleted where the processing of your personal data has been deemed unlawful or the personal data is no longer necessary, or you have objected to the processing and the existence of legitimate grounds for processing is still under consideration, you may request the restriction of processing of your personal data.